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Customer Support

At EB’S MART, we are committed to providing exceptional customer support. Whether you have a question, need assistance, or just want to chat, our dedicated team is here to help. We pride ourselves on offering personalized service to ensure that every interaction leaves you with a smile.

We're Here to Help!

Have a question or a special request? Fill out the form below and our team will get back to you as soon as possible. Your satisfaction is our top priority, and we're dedicated to resolving any queries you may have.

Chat with Our Support Team

Have a quick question? Click the chat icon to connect with our support team. We're available to assist you with anything you need during our business hours.

Location

We Offer Pickup and Delivery to this Convenient Locations

EB’S MART is proud to serve you at multiple locations, making it easy for you to access the finest quality products and exceptional service. We deliver to this locations near you and experience the difference of shopping with us.

Regina - North East

2-520 Solomon Drive,

Regina SK

FAQ

Frequently Asked Questions

  • What is your return policy?
    Our return policy allows you to return items within 7 days of purchase. Items must be in their original condition and packaging. Please visit our returns page for more details.
  • What are your delivery options?
    We offer several delivery options to suit your needs, including standard shipping, express shipping, and next-day delivery. You can choose your preferred option at checkout.
  • How do I initiate a return?
    To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with a return authorization and instructions on how to send the item back.
  • When will I receive my refund?
    Refunds are processed within 3-7 business days after we receive your returned item. The refund will be issued to the original payment method used for the purchase.
  • What should I do if my delivery is delayed?
    If your delivery is delayed, please contact our customer service team for assistance. We will work with the carrier to resolve the issue as quickly as possible.
  • How long does delivery take?
    Delivery times vary depending on the shipping method you choose. Standard shipping typically takes 5-7 business days, express shipping takes 2-3 business days, and next-day delivery arrives the following business day.
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